Workplace Solutions to Back Pain, Shoulder Tendinitis, Tennis Elbow & Other Musculoskeletal Disorders (MSD):
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Has an MSD injury been reported at your workplace? Find out what to do next.


Reporting MSD Injuries 


Ontario's Workplace Safety and Insurance Board (WSIB) is an independent trust agency that administers compensation to people made injured or ill on the job and provides no-fault insurance for Ontario workplaces. When a workplace injury or illness happens, the WSIB provides wage-loss benefits, medical coverage and help getting back to work.


Employers must report a workplace injury or illness to the WSIB by submitting a Form 7 within three days of learning about the injury or illness. People claiming benefits under the Act need to complete a Form 6. More information on reporting a workplace injury and illness can be found in the Ontario Workplace Safety and Insurance Act. 


How to report MSD injuries

The Ontario WSIB has provided step-by-step guidelines for reporting an injury or illness. These steps include:

  • Step 1: Get medical help

  • Step 2: Document     

  • Step 3: Report to the WSIB

  • Step 4: Work together

Learn how and when to report injuries to the WSIB.    




Other reporting responsibilities

If you are an employer, and if there is a workplace incident including death, injury, occupational illness or a structural hazard, you may have to report it. You may need to notify the Ministry of Labour, Training & Skills Development (MLTSD), your workplace joint health and safety committee (JHSC) or health and safety representative, and the union (if there is one). Learn more about reporting workplace incidents or structural hazards.




Ontario’s Workplace Safety and Insurance Board - How to report an injury or illness 






MSD prevention site factsheet

What's New? 


We are working to continuously develop the MSD Prevention Guideline. Watch for new content, including more resources and case studies.



MSD prevention site factsheet



Download the factsheet introducing the MSD Prevention Guideline for Ontario website.


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Case Studies 


Read success stories and case studies about preventing MSD. These stories may apply to your workplace and help you make the right decision.



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Frequently asked questions. There are lots of myths about preventing MSD at work. With good information and actions, MSD can be prevented.




WSIB's Health and Safety Excellence Program


Why join?


Keeping your team safe and healthy at work is good for business. WSIB's Health and Safety Excellence program provides a clear roadmap to improve safety in your workplace, whether you're just getting started or want to improve systems and processes you already have in place.


No matter how large or small your business is, the Health and Safety Excellence program can help. Connect with a WSIB-approved provider who can help you address your business’s unique health and safety challenges – and you can earn rebates for the work you do to improve your workplace health and safety. 


Check out the Health and Safety Excellence Program website for more information on the program and the benefits.



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DISCLAIMER: CRE-MSD receives funding through a grant provided by the Ontario Ministry of Labour. The views expressed are those of the authors and do not necessarily reflect those of the Province.